Auckland 2022. To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the "Make a Complaint" option). Experienced customers suggest that the best time to call is early in the morning from 4am to 7am (call center time zone) for 24/7 hotlines or just right as the call center opens. 153 Rajadamri Road Good travel agents have air teams behind them (who have relationships with airlines), often work via a bigger agency, or with support of incredibly strong networks and connections. Star Alliance flights. Consider using Internet phone services like Google Voice, Skype, Talkatone, or Viber to call Air New Zealand phone numbers when you are overseas to avoid high rates. Airpoints is Air New Zealand's loyalty programme, and anyone in the world is Check the difference in price of your plane ticket to New Zealand from Singapore when travelling in Economy, Premium economy, Business or First class. A: To contact Air NZ in Samoa, call the phone number 685-20 825. Calling the Air NZs reservation office near you is by far the best way to talk to a real person. First, you need to cancel your flight by logging in to the Change Bookingsection of the website. You may receive an auto reply right after you send the message to one of the Air NZs email addresses (it will be marked as such), but after some time you can expect a reply from a real person. Engineering and Maintenance. It is basically the software you interact with on the webchat that can recognize the meaning of the sentences you type as well as mimic human speech. A: To contact Air NZ customer service in Germany, call the phone number 0800 1800 421. Air New Zealand is edging closer to adding a new 'Elite Plus' tier, along with lifetime status at lower tiers, in a raft of changes to its Airpoints loyalty program expected to roll out from mid-2023. Learn more about attaching data loggers, tracking and monitoring devices to shipments, For more information on booking a domestic New Zealand shipment. If you have trouble hearing we can provide TTY assistance - Call 18001 0800 028 4149. Opening plaque. 2023 AirlinesHubs. Alternative methods to contact Air NZ, Air New Zealand call center waiting times. Tbilisi Office Your Airpoints number if you have an Airpoints related enquiry. Office Hours A: To book a flight call the Air New Zealand main (worldwide) call center: +64 9 357 3000. 38, Piso 26 - oficina 26, Col. Npoles CP 03810, Mxico, Air New Zealand Noumea Office, Axxess Travel, 22 Rue Duquesne, Espace Mozelle, Noumea, Air New Zealand Rarotonga Office, International Airport Rarotonga, Air New Zealand Nadi Office, Nadi Airport, 1st Floor International Arrivals Concourse, Suite 37, Nadi, Air New Zealand Suva Office, Queensland Insurance Centre, Victoria Parade, Suva, Air New Zealand Niue Office, Pelenis Travel Agency, Alofi, Niue, Air New Zealand Norfolk Island Office, Burnt Pine Travel Pty Ltd, Taylors Road, Norfolk Island, Air New Zealand Papeete Office, Vaima Centre, Papeete, Air New Zealand Tonga Office, Kingdom Travel Centre, Vuna Road, Nuku'alofa, Tonga, Air New Zealand Port Vila Office, Surata Tamaso Travel, Kumul Highway, Port Vila, Air New Zealand Apia Office, Cnr Vaea & Convent Streets, Apia, Air New Zealand Manila Office, Aerotel Ltd Corp, 10th Floor, Rufino Pacific Tower, 6784 Ayala Avenue, Makati City, Manila, Air New Zealand Johannesburg Office, Travel Directions (Pty) Ltd, Holiday House, 158-160 Hendrik Verwoerd Drive, Randburg 2125, Johannesburg, Air New Zealand Bangkok Office, c/- Air People International, 14th Floor Charn Issara Tower II, New Petchburi Road, Bangkapi, Huaykwang, Bangkok 10320, Air New Zealand Dubai Office, Apollo Flight Center, 3 Al Sherouq Building, Karama, 7647, Dubai, Air New Zealand Dubai Office, c/- Discover the World Marketing, 3rd Floor, Saigon Pearl Plaza, 92E Nguyen Huu Canh Street, 22 Ward, Binh Thanh District, Ho Chi Minh City. So heres our advice: before you start calling the helpline, try to get a quick fix by contacting them via social media channels. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. A: To get help about agency partnerships with AirNZ, call phone number dedicated to communication with travel agents: 1-800-262-2468. With that in mind, weve found that some times are certainly better than others to call customer support: To decrease on-hold times, try to call Air New Zealand at off-peak times during the middle of the week (Tuesday to Thursday). Lost and Found Office , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. A: To cancel a flight you can call Air NZ customer service at Air New Zealand. . More contact details - Contact directory. Air freight option to New Zealand, Australia & the South Pacific, Select how quickly you can move your cargo with our product suite, Discover requirements for transportation of a pet on our international flights. We do our best to keep it up-to-date, with new information added frequently. international airlines offers scheduled commercial flights between New Zealand and The web value rate of airnewzealand.com.sg is 9,373 USD. There are times when the airline simply wont answer your calls. Coupon availability. Singapore. A: To contact Air NZ in Norfolk Island, call the phone number 6723-22 195. Room 603D, Lido office Tower Hours of waiting at a helpline just to have the call dropped. The airline operates Closed Ticketing: 9:00 am to 5:00 pm (Mon - Fri) / weekend and public holiday - Tel: +64 9 256 8359 Auckland International Airport. Email: akl.baggage.services@menziesaviation.com Dont wait on hold: message Air NZ directly, Get help from Air New Zealand sales office, New Zealand Contact Center / Customer Service, Worldwide Contact Center / Customer Service, Assistance for customers with disabilities (New Zealand / US / TTY services), Air New Zealand Mumbai Office, Global Destinations, 1st Lane, Hindu Colony, Dadar (e), Mumbai 400014, Air New Zealand Tel Aviv Office, Discover Israel 52, Yesha'ayahu Street (Suite 1/0), Tel Aviv 62494, Air New Zealand Jakarta Office, Discover the World Marketing, H R Rasuna Said Kav.20, Jakarta 12940, Air New Zealand Kuala Lumpur Office, Discover the World Marketing, Office Suite 19-10-1, Level 10, UOA Centre, No 19 Jalan Pinang, Kuala Lumpur 50450, Air New Zealand Mexico Office, Discover the World, World Trade Center, Montecito No. Freight. If you're unable to find the answer from local agent, please contact Singapore Airlines If you need help with a reservation made not through the Air New Zealand website/app but with a third-party such as OTA, travel agent, etc try contacting their sales office for quick assistance. Norway, Iceland, Philippines, Australia, Singapore, New Zealand and Canada. According to our tests, the average wait time for the Air New Zealand call center was between 10 and 40 minutes depending on when we were calling. 20 Airport Boulevard Singapore 819659 Postal address: PO Box 3 Singapore Changi Airport Singapore . Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times sometimes just a few minutes. If you received an email for your booking, the .pdf file in the email has the booking reference in the file name e.g. Check for up-to-date flight status information. Learn how AirNewZealand is reducing avoidable carbon emissions. ). Customer Care. are some of the issues you may want to complain about to Air New Zealand. Fax: +64 9 275 1496 Co.Room 709, 7Fl., No.16, Sec. You will need your booking reference and the last name on the booking. Singapore Airlines Reservation office telephone contact numbers: +64 9 256 6630. Managere. ColomboOffice (GSA) Contacting customer service for any issue or concern can prove challenging and universally frustrating. Courtyard by Marriott Tbilisi Singapore Airlines Auckland Airport Office Office Address: Departure Hall, between counters 54-55. New Zealand Lastly, email is basically handled by humans. (24 hours Contact Centre in Auckland). Auckland Airport Baggage Services - Menzies If these conditions change (flight cancellations due to lockdowns, peak travel times such as school holidays, etc.) Tata Sons and Singapore Airlines (SIA) have agreed to merge Air India and Vistara to create India's second-biggest carrier. There are no Reservations/Ticketing facilities at the airport office. If you want to speak to Air NZ s staff about the issue, you can call 64 (0)9 366 2929. Auckland, Auckland, New Zealand. Auckland 1142 We have direct flights to all of our nation's major Pacific Rim partners. Tbilisi, Georgia Note: The Airport Office is an Operations and Administrative office only. You can also complete a MEDA form, or find out more about flying with a medical condition. However, it is advisable to also consult the website of the . Visitors to site will no longer be required to show proof of vaccination or a negative test when entering an AirNewZealand Cargo site. Email: nz_feedback@singaporeair.com.sg. . Tel read more, Thai Airways Karachi Office 4th Floor, The Peninsula Plaza All other days: 10:00 am to 4:00 pm Air New Zealand is the flag carrier airline of New Zealand. Lets start with the basics depending on the nature of your inquiry, you can call Air NZ using the following telephone numbers: Experienced travelers always use self-service options online or through the airline app first to see whether the problem can be solved without the help of an agent over the phone. And there's plenty of more ways he can help. If youre looking for special-purpose emails (for different airline departments), weve compiled them in the table below: Air New Zealand does provide support via live chat (online chat on the website) for its customers. New Zealand. welcome to join. All passengers must complete the online New Zealand Travel Declaration prior to travel. Al-Sawan Bldg. New Zealand Questions and answers Freephone (NZ): 0800 352 266, Questions and answers Freephone (NZ): 0800 Airpoints (0800 247 764), Freephone (NZ): 0800 Airpoints ( 0800 247 764 ) Tel: +64 (0)9 357 3000, Postal address: AirNewZealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740, AirNewZealand185 Fanshawe StreetAuckland1010, Postal address: AirNewZealand GroupsPrivate Bag 92007Auckland 1142L2/F2, Postal address: AirNewZealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand, Customer Service and ClaimsFreephone (calling within New Zealand): 0800 500 248Tel: +64 (0)9 308 2122, See the Travel Insurance contact page for further details, including Emergency Assistance, General enquiries freephone (NZ): 0800 737 000 or Tel: +64 (0)9 357 3000, See Baggage Services Offices for mishandled baggage enquiries, Tel: 0800 747 777International airport cargo contact detailsRegional airport cargo contact details. Find the cheapest possible airfares to New Zealand. Most large airlines have teams of social media specialists, and in our experience, theres no faster or easier way to get an issue solved. Moreover, some local branches and ticketing offices around the world allow their customers to contact them via e-mail: For urgent enquiries Air New Zealand recommends sending an email using this online form. 40% 80% off with hacker fares. A: If you want to check the status of your refund and check your travel credit balance, it can be done via the airnewzealand.com.au website. Your support is important to us. However, an easier way to cancel a booking and request a refund is to use the airnewzealand.co.nz website and log in to the Manage Booking section. Once a week we send new hacker fares and rare flight deals to Asia Pacific. Before boarding to Air New Zealand, you may want to check the information for: Air New Zealand Aircraft (photo credit to Air New Zealand Mailing Address: PO Box 4290. In Clash of Clans, unlocking. Air France Call Center Tel:+81 6 6341 2661 New Zealand Email us - It could be a question about your flight, something we've done to make you happy, or a way we could improve. Cargo track and trace search failed. Singapore . Airpoints help. Str The family name used for the original booking. Cheaper than you think. We've seen some great coupons ranging from 5% to 10%. Monday to Friday : 8:00 am - 7:00 read more, Philippine Airlines Beirut Office Cau Giay District Fax: +64 9 379 3043 Mangere, PO Box 53096. Air New Zealand (like most airlines) employs a certain number of staff in its call centers sufficient to serve customers under standard conditions. If you are experiencing long waiting times when calling helpline, try to contact the airline directly on Twitter or Facebook. Would love your thoughts, please comment. The team typically replies in a few minutes. Liberty Square N4 Karachi City Office Browse discounted flights to Asia (40% 80% off). New, lower fares for Air New Zealand flights. If added online, the first bag charges are $30 for domestic flights within New Zealand, $55 for select flights to/from Australia and the Pacific, and $90 for all other long-haul flights. Find the cheapest Business class flights from Singapore to New Zealand. Mumbai 400 021 So far, CouponAnnie has 3 deals totally regarding Air New Zealand Singapore, including 1 coupon code, 2 deal, and 0 free shipping deal. New Zealand regional office - international cargo general cargo enquiries, Street address:Ogilvie CrescentAuckland International AirportAuckland 2022New ZealandMapPostal address:PO Box 53096Auckland International AirportAuckland 2022New Zealand, 0800-747-777Email general cargo enquiries: CSBookings@airnz.co.nz, Qantas Freight TerminalPerth Airport 24 Affleck Rd, Ascot WA 6105Map, Qantas Freight Terminal9 Sir Richard Williams Ave, Adelaide Airport SA 5950Map, Qantas Freight TerminalGold Coast Airport, 16 Eastern Ave, Bilinga QL 4225Map, Qantas Freight TerminalSydney Airport322 Link Rd, Mascot NS 2020Map, AirNewZealand Cargo1-800-422-076Email AirNZ Cargo: auscgo@airnz.co.nzQantas FreightPh: 13-12-13Email Sydney office: freightcustomerservice@qantas.com.au, Qantas Freight TerminalMelbourne AirportCnr Service and, Francis Briggs Rd, Melbourne Airport VI 3043Map, 1-800-422-076Email Melbourne office: auscgo@airnz.co.nz, Qantas Freight TerminalBrisbane Airport23 Qantas Dr, Eagle Farm QL 4007Map, 1-800-422-076Email Brisbane office: auscgo@airnz.co.nz, 1-800-422-076Email Perth office: auscgo@airnz.co.nz, 1-800-422-076Email Adelaide office: auscgo@airnz.co.nz, Qantas Freight TerminalDakota Court, Aeroglen QL 4814Map, 1-800-422-076Email Cairns office: auscgo@airnz.co.nz, 1-800-422-076Email Gold Coast office: auscgo@airnz.co.nz, Qantas Freight TerminalCnr Long and Johnson Road, Hobart TS 7018Map, 1-800-422-076Email Hobart office: auscgo@airnz.co.nz, +676-28-283Email Tonga office: nzcargo@freightcentre.to, +685-20-825 ext 210Email Samoa office: csbookings@airnz.co.nz, Airport Services Rd, Avarua District, RarotongaMap, Email Los Angeles office:cargobookingslax@airnz.com, 944 North Field RoadSan Francisco, CA 94128Map, Exports: 1-650-821-0090Email San Francisco office: cargobookingssfo@airnz.comImports: 1-650-737-4880 Extn 4877 or 4878, 836 Patton DriveTower BChicago IL 60666Map, Land Air Express4900 St Joe Blvd, Suite 100College Park, GA 30337Cut off: 19:00Map, Land Air Express1061 Texan Trail Hwy Ste #100Grapevine, TX 76051Map, 1-281-869-8021Email Dallas Ft Worth office: airnz@atc-aviationusa.com, 1-808-833-5151 - Delivery1-310-646-9891 - BookingsEmail Hawaii office: cargobookingslax@airnz.com, 1-305-421-9925Email Miami office: bookings@oneskyair.com, 6041 W. Imperial HwyLos AngelesCA 90045Map, 1-310-646-9891 Bookings: nyccargo@airnz.comSales: sales-us@haegroup.com, 1-773-686-9837Email Chicago office: nzcargo@airnz.com, 1-281-869-8021Email Atlanta office: airnz@atc-aviationusa.com, Land Air Express15550 Export PlazaHouston, TX 77032Cut off: 18:00Map, 1-281-869-8021Email Houston office: airnz@atc-aviationusa.com, Pacific Air Cargo111 Keehi PlaceHonolulu, HI 96819Map, North California, Colorado, Utah, Oregon and Washington, ACI Air Cargo Inc - Suite #110 - 4840 Miller RoadRichmond, B.C, V7B 1K7, Canada Bookings1-604-273-5135Bookings & Sales: nz.bookings@expaircargo.com, Mullen Trucking424 Aviation Rd NECalgary, AB T2E 8H6Map, Air Canada CargoToronto Pearson Int'l Airport2580 Britannia Road EastMississauga, ON L4W 2P7Map, Air Canada CargoPierre-Elliott-Trudeau Int'l AirportCargo North Sector2200 ReverchonDorval, QC H9P 2S7Map, 1-403-250-8663Bookings & Sales:nz.bookings@expaircargo.com, 1-905-673-6750Bookings & Sales:nz.bookings@expaircargo.com, 1-514-874-1851Bookings & Sales:nz.bookings@expaircargo.com, Narita International Airport,Chiba 282-0011, Rm 6N005, Passenger Terminal Building, Hong Kong International Airport Lantau, Hong KongMap, +852-2769-8660Email Hong Kong office: hkgcargo@airnz.co.nz, 12/F, CITIC Square1168 Nanjing Road WestShanghai 200041Map, +86-21-6835-2896Email Shanghai office: pvgcargo@airnz.co.nz, Email Japan office: japancargo@airnz.co.nz, Worldwide Express Co. Ltd.16th floor, Sebang BLDG, 433 Seolleung-Ro, Gangnam-Gu, Seoul, ZIP: 06212Map, +82-2-560-7010 Email Korea office: yspark@wex.co.kr, Orient Air G.S.A. (Appendix II). A: To contact Air NZ in Canada, call the phone number 1866 351 9528. As a last resort head for the foreign language-speaking call center. Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times . India. The ACA works as the ombudsman (an official appointed to investigate individuals complaints against a company) to help you resolve problematic issues or concerns with an airline and it provides a free and independent service to airline customers. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Find below the list of Air New Zealand sales offices around the world, including the addresses and phone numbers of the airlines ticketing/booking agents and regional branches. 0800-747-777. Travelers can rate the services below with British Airways. 9th Floor, Emerald Tower Built using WordPress and EmpowerWP Theme. Tel: +92 21 3278 read more, +880244612178 | +8801977569292 (Whatsapp). ALL Customers, Contractors and PCBU's must adhere to the directives issued by the New Zealand Government, AirNewZealand Cargo and their local Airport. For U.S. departures, bags added at check-in will be charged $110 per bag; see more details above. Make international transfers online with a low, flat-rate fee. Not only in New Zealand and Australia but all over the world when traveling abroad. We know it all too well. Commissions made by agents generally come from the airline side, not from the customer side. Cargo. 11, York Street Booking through a travel agent can be a game-changer! There may be an automatic IVR (Interactive Voice Response) system interacting with you through voice or touch-tone dialing at the beginning though it will make sure you will reach a companys department adequated to your issue. Mack Air (Pvt) Ltd As part of the alliance Air New Zealand has expanded its international long-haul network and now operates services between Auckland and Singapore offering you greater connectivity and . The airline has been a member of the Star Alliance since 1999.. Air New Zealand succeeded Tasman Empire Airways Limited . Npoles CP 03810Mxico, DF.MxicoPhone: (55) 9000 2558 or (55) 9000 2560Email:airnz@discovertheworld.com.mx, Travel Directions (Pty) LtdHoliday House, 158-160 Hendrik Verwoerd Drive,Randburg, 2125, South Africa, Travel House (Pvt) Ltd147 Mbuya Nehanda Street,Harare, Zimbabwe, Discover Israel 52, Yesha'ayahu Street (Suite 1/0)Tel Aviv 62494, Israel, Tel: +972 3 560 16 16Fax: +972 3 560 16 36, Apollo Flight Center3 Al Sherouq BuildingKarama, 7647, Dubai, Axxess Travel 22 Rue Duquesne, Espace Mozelle, Noumea Phone: 687-286 677 Email: airnznoumea@airnz.co.nz, International Airport, Rarotonga Phone: 682-26 300 Email: rarotongatravelcentre@airnz.co.nz, Suite 37, 1st Floor International Arrivals Concourse Nadi Airport Phone: 679-672 2955 Email: airnzfiji@airnz.co.nz, Queensland Insurance CentreVictoria Parade, SuvaPhone: 679-331 3100Email: airnzfiji@airnz.co.nz, Pelenis Travel Agency Alofi, Niue Phone: 683-4317 Email: pelenistravel@niue.nu, Vaima Centre, Papeete Phone: 689-540 740 Email: airnztahiti@airnz.co.nz, Kingdom Travel Centre Vuna Road, Nuku'alofa Phone: 676-23 192 Email: info@travelcentre.to, Surata Tamaso Travel Kumul Highway, Port Vila Phone: 678-22 666, Cnr Vaea & Convent Streets Apia Phone: 685-20 825 Email: airnzsamoa@airnz.co.nz. Generally, Air New Zealand doesnt provide any e-mail addresses for its customer service. A: If you need to make changes to a flight, you can do it online by visiting the Manage Booking section on airnewzealand.co.nz website. Deaf or hearing impaired? 1st Floor, No. . Low-cost operations, strong brands and stringent quality control. Just ask "What is my credit balance?" Auckland Airport Discover the Fiji Islands and the South Pacific with Fiji Airways flights, a Oneworld member and a global leading 4-Star Skytrax awarded airline. COVID-19 Related Changes. 24-hour Call Centre as below: Before boarding to Singapore Airlines, you may want to check the information for. Basically, the earlier in the day you call, the less youll have to wait. Search jobs Keyword or job code To access the webchat, click the Ask Oscar button on the right bottom part of a page. Air New Zealand Singapore Office Singapore Office Reservations & General Customer EnquiriesTel: 800 852 3380 . The airline has been a member of the The goal of this article is to help you get the answer from Air New Zealand as quickly as possible. Air New Zealand describes the Christchurch International Lounge as "A sleek, well-equipped and comfortable lounge. Onkar Travels (P) Ltd. In April last year, two months after Air New Zealand bought Ansett, Brierleys sold Singapore Airlines all its Air New Zealand "B" shares for $285 million, or $3 a share. TTY users phone 133 677 then ask for 1800 132 476. Jakarta Office Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). Booking reference number Your Air New Zealand booking reference is a 6 character alphanumeric ending in "H". National cargo (domestic New Zealand) Regional airport cargo contact details. https://www.airnewzealand.com/online-check-in, https://www.airnewzealand.com/arrivals-and-departures, https://www.airnewzealand.com/mishandled-baggage, Air New Zealand Noumea Airport Office in New Caledonia, Air New Zealand Johannesburg Office in South Africa, Air New Zealand Newark Airport Office in New Jersey, Air New Zealand Adelaide office in Australia, Air New Zealand Office in Palmerston North, New Zealand, Air New Zealand office in Melbourne, Australia, Air New Zealand Tel Aviv Office in Israel, Air New Zealand Office in Mumbai, Maharashtra, Air New Zealand Jakarta Office in Indonesia, Air New Zealand Rarotonga office in Cook Islands, Air New Zealand Sydney office in Australia, Air New Zealand Perth Airport office in Australia, Air New Zealand Brisbane Airport office in Australia, Air New Zealand San Francisco office in California, Air New Zealand Coolangatta Airport Office in Australia, Air New Zealand Honolulu Airport office in Hawaii, Air New Zealand Los Angeles office in California, Air New Zealand Chennai Office in Tamil Nadu, Air New Zealand Ho Chi Minh City Office in Vietnam, Air New Zealand Office in Vancouver, Canada, Air New Zealand Kansai Airport Office in Japan, Air New Zealand Manila Office in Philippines, Air New Zealand Denver Airport Office in Colorado, Air New Zealand Queenstown Airport office, Air New Zealand Houston Airport office in Texas, Air New Zealand Montreal Office in Australia, Air New Zealand Bangkok Office in Thailand, Air New Zealand Office in Buenos Aires, Argentina, Air New Zealand Kuala Lumpur Office in Malaysia, Air New Zealand Christchurch Airport office, Air New Zealand Hamilton Airport Office in Canada, Air New Zealand Frankfurt Airport Office in Germany, Air New Zealand Harare Office in Zimbabwe, Aeroflot Airport Istanbul Office in Turkey, Aeroflot Office in London, United Kingdom, Qatar Airways Airport Office in Venice, Italy, Singapore Airlines Coimbatore Office in India, Singapore Airlines Kathmandu Office in Nepal, Singapore Airlines Penang Office in Malaysia, Singapore Airlines Kochi Office in Kerala, India, Singapore Airlines Surabaya Office in Indonesia. These include design and art direction awards from The One Show Awards (New York, USA), The London International Awards (London, UK) and The Singapore Creative Circle Awards (CCA). Email general cargo enquiries: CSBookings@airnz.co.nz. Australia Cargo Office Hours: 8:30am - 5:00pm Monday to Friday SITA: SYDFSNZ. N62 Ain Al Tineh, 2nd Floor Before requesting a refund, make sure to read Credit and Refund Information, You can check your credit balance by logging into the Credit View page. nz) location in Manawatu-wanganui, New Zealand , revenue, industry and description. Tel: +64 9 379 3209 Through our extensive domestic network Air New Zealand connects you to 20 towns and cities across New Zealand, and further afield to destinations across Australia, the Pacific Islands, Asia and North America. Karachi Before contacting Air NZ its always a good idea to check their help pages such as: or problem-specific pages with answers to the most common questions you may have: If you want to request a refund, it can be done via the airnewzealand.com.au website. When it comes to Twitter theres one more trick to get in touch with the airline faster: mention @FlyAirNZ in a tweet about your issue. Message us anytime, anywhere. Reservation: 24 hours daily. ticket changes, cancellations, and refunds. Changi contact centre: +65 6595 6868. Please select your location from the menu below. Air New Zealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand. Freephone (NZ): 0800 767 747. Note: . Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. Singapore Airlines Auckland Contact Information; Auckland Reservation & Ticketing Office. Oscar is a fictional figure a personified chatbot that only offers automatic answers to simple questions (learn more about Oscar). Similar to live chat are the social media messaging systems such as Twitter DM and Facebook Messenger. . Enquiries handled by Air New Zealand Singapore Office including: Mobile &WhatsApp Please contact us for any Aircraft/Component Maintenance Services. Find your dream job with Air New Zealand. You can also call Air New Zealand customer service at +64 9 357 3000. A: To contact Air NZ in the United Kingdom, call phone number 0800 028 4149. Try typing talk to human, live agent, or something similar to tell the chatbot that your problem requires contact with a real person. Group sales. The primary goal is to take out the Air Defenses with Lightning Spells. 0800-747-777. Fortunately for Air New Zealand customers, they can now get support via a dedicated WhatsApp number +64 27 309 5750. Take a deep breath, and instead of wasting time on an unsolvable task, try to get help from Air New Zealand through one of their alternative channels: Basically, youll be talking to a real person every time you call one of Air NZ phone numbers. If you are unsatisfied with how Air New Zealand settles your complaint, you can contact the Airline Customer Advocate (ACA) body in your country. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Phone: +64 9 357 3000 Email: Airpoints. Singapore. Subscribe . It may take a little longer than usual to get back to you. Air New Zealand and Singapore Airlines are codesharing on each other's flights between London and Manchester to Singapore and onto Auckland and Christchurch. Official complaints can be also sent by mail to this postal address: Some of the Star Alliance since 1999.. Air New Zealand contact Private... Impaired via the New Zealand phone: +64 9 256 6630 are some of the issues you want! 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E-Mail addresses for its customer service for any Aircraft/Component Maintenance services however, it is to... Original booking Cargo ( domestic New Zealand charged $ 110 per Bag see! Agents: 1-800-262-2468 ask Oscar button on the booking reference is a 6 character alphanumeric ending in & quot a... 1866 351 9528 be also sent by mail to this Postal address: Departure Hall, between counters 54-55 can. Job code to access the webchat, click the ask Oscar button on the right bottom part a... Phone 133 677 then ask for 1800 132 476 Declaration prior to travel alphanumeric ending in & quot ; &... Christchurch international Lounge as & quot ; H & quot ; H & quot ; H & ;. Head for the deaf or hearing impaired via the New Zealand customer service in Germany, call the phone 1866. & amp ; Ticketing Office 8525 021 ) has much shorter wait.! 9,373 USD contact numbers: +64 9 357 3000 in to the Change of... Customer EnquiriesTel: 800 852 3380 the deaf or hearing impaired via the New contact... Balance? partnerships with AirNZ, call the phone number 685-20 825 Friday SITA: SYDFSNZ wait.. 0740 New Zealand and Australia but all over the world when traveling abroad want complain... Your flight by logging in to the Change Bookingsection of the issues you may want to speak to New... Out more about flying with a medical condition dedicated to communication with agents. Call Air New Zealand Lastly, email is basically handled by Air New Zealand Singapore Office Singapore Reservations! The issue, you can call Air NZ in Norfolk Island, call the phone number 1800... Youll have to wait to Singapore Airlines Auckland Airport Office ; s major Pacific partners... Str the family name used for the foreign language-speaking call center: +64 9 256 6630 rate airnewzealand.com.sg. To contact Air NZ customer service Zealand succeeded Tasman Empire Airways Limited 20 Airport Boulevard Singapore 819659 Postal address PO... - paper tickets will not be accessible, not have been made an... A page when the airline directly on Twitter or Facebook of the only in Zealand! & amp ; Ticketing Office room 603D, Lido Office Tower Hours of waiting at a helpline to... % to 10 % 8:30am - 5:00pm Monday to Friday SITA: SYDFSNZ major Pacific Rim partners file in United. - paper tickets will not be accessible, not have been made as an international multi-city. Room 603D, Lido Office Tower Hours of waiting at a helpline to... 677 then ask for 1800 132 476 366 2929 offers scheduled commercial between! Attaching data loggers, tracking and monitoring devices to shipments, for more information on booking domestic!, not from the customer side Airways Limited any e-mail addresses for its service! Jobs Keyword or job code to access the webchat, click the ask Oscar button on the booking number. Contact numbers: +64 9 357 3000 email: Airpoints is to out... Booking, the.pdf file in the file name e.g the cheapest Business class flights Singapore... Be electronically ticketed - paper tickets will not be accessible, not have been made as international. Any e-mail addresses for its customer service at Air New Zealand Lastly, email is handled... Comfortable Lounge at the Airport Office Office address: Departure Hall, counters! ) Regional Airport Cargo contact details the webchat, click the ask Oscar button on the right bottom of... ; Auckland Reservation & amp ; General customer EnquiriesTel: 800 852 3380 in Singapore ( 8525... To cancel a flight you can call Air New Zealand, revenue, industry and.! Zealand Lastly, email is basically handled by humans to book a flight can... You want to speak to Air NZ s staff about the issue, you may want check! Been made as an international `` multi-city '' booking visitors to site will no longer be to... To the Change Bookingsection of the Star Alliance since 1999.. Air New Zealand doesnt provide e-mail... National Cargo ( domestic New Zealand Singapore Office Reservations & amp ; Office... Deals to Asia ( 40 % 80 % off ) a helpline just to have call. The call dropped once a week we send New hacker fares and rare flight deals to Pacific., you may want to complain about to Air NZ customer service complain about Air! Multi-City '' booking the social media messaging systems such as Twitter DM and Messenger... The web value rate of airnewzealand.com.sg is 9,373 USD call 18001 0800 028 4149 now get support via dedicated! ( 40 % 80 % off ) flying with a medical condition side! Ticketing Office a real person the.pdf file in the file name e.g describes Christchurch! Tower Built using WordPress and EmpowerWP Theme phone: +64 9 357 3000 then for. Bag 93537 Takapuna North Shore City 0740 New Zealand part of a.... Agents generally come from the customer side provide TTY assistance - call 18001 0800 028 4149 be... Main ( worldwide ) call center: +64 9 256 6630 6723-22 195 only automatic... Search jobs Keyword or job code to access the webchat, click the Oscar. The customer side email: Airpoints City 0740 New Zealand phone: +64 9 1496... Programme enquiries - New Zealand get help about agency partnerships with AirNZ, call the Air Zealand... ( WhatsApp ), 7Fl., No.16, Sec are times when calling helpline, try to contact Air customer! Commissions made by agents generally come from the customer side the right part. 852 3380 travel agents: 1-800-262-2468 Defenses with Lightning Spells Australia Cargo Office Hours: 8:30am 5:00pm! Departure Hall, between counters 54-55 the phone number 685-20 825 logging to... Social media messaging systems such as Twitter DM and Facebook Messenger WordPress and EmpowerWP Theme counters! Sent by mail to this Postal address: PO Box 3 Singapore Changi Airport Singapore Canada. Cancel your flight by logging in to the Change Bookingsection of the or a negative when. Phone: +64 9 357 3000 including: Mobile & WhatsApp Please contact us for any or! Mail to this Postal address: PO Box 3 Singapore Changi Airport Singapore 110... Postal address: Departure Hall, between counters 54-55 primary goal is to out... The last name on the booking reference and the web value rate of airnewzealand.com.sg is 9,373.! ) Regional Airport Cargo contact details answers to simple questions ( learn more about flying with medical... Longer than usual to get back to you Bag 92007 Auckland 1142 New and! The Change Bookingsection of the Star Alliance since 1999.. Air New Zealand contact Centre Private Bag 93537 North... To cancel your flight by logging in to the Change Bookingsection of the website messaging systems such Twitter. Empowerwp Theme Tower Built using WordPress and EmpowerWP Theme more information on booking a domestic New Zealand phone: 9. Name e.g airline has been a member of the issues you may want to complain about to New. Live chat are the social media messaging systems air new zealand singapore contact as Twitter DM and Facebook.... 9 357 3000 waiting at a helpline just to have the call dropped real!, flat-rate fee have been made as an international `` multi-city '' booking Private Bag Takapuna. To 10 % Oscar is a fictional figure a personified chatbot that only offers automatic answers to simple (! Also sent by mail to this Postal address: PO Box 3 Singapore Changi Airport Singapore 9,373....
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