Basically, to exert a positive attitude and repress a negative one towards anyone.". A common mistake for an employee to make is to assume why a policy is in place before asking clarifying questions. I was talking to a good friend of mine about failing the interview and he said he failed his CBSA interview also. Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. Don't try to navigate this question without a thorough understanding of its nature. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. It will evaluate your ability to develop yourself, your skills, and whether you easily identify your growth opportunities and hold yourself accountable for your actions. "My definition of integrity is to choose to do the right thing, even when nobody is looking. Your interviewer will evaluate your communication skills and how well you articulate your concerns to your supervisor. I recommend building on this answer by giving specific examples of the sources you lean on for your information. One of my strengths is the ability to be empathetic and understanding of the views of others, the conclusions they come to, and their motivation for reaching the decisions they make.". The diversity of our people and the ideas they generate are the source of our innovation.' Mistake #2. Are you the type to object to their approach and assert your own? Unfortunately, I was unsuccessful with the MMPI-2/Stress Test. That is what I aspire to be should I be given an opportunity with the CBSA". "After reading over the code of conduct, there are a variety of integrity and acts of misconduct that are deemed impermissible and include disclosure of official information, misuse of government property, and anything illegal relating to the criminal code or the CBSA Act. If you consider yourself a 'people specialist,' I recommend adding a measurable example of these skills in action. I'd love to see more compelling detail around how the CBSA will benefit specifically by hiring you. Provide tangible examples rather than generalizations. In other words, your performance is motivated by the energy you put into it. Your description is clear - good work! Some scenarios will be quick, where you'll experience several role plays back to back. I could have taken credit, but in the end, I didn't earn that grade. It will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. During an interview, you should provide the interviewer with your undivided attention. When I join the CBSA, I will meet the mental demands of the job by(discuss your action plan using measurable examples).". Research their code of conduct in preparation for your CBSA interview. Detail how your best transferable skills and traits would be considered an asset to CBSA. Canada's inflation rate peaked in June at 8.1 per cent and dropped in November to 6.8 per cent. It will also test your ability to develop yourself, your skills, and whether you easily identify growth opportunities, are willing to step outside of your comfort zone, and are quick to hold yourself accountable for the actions you took, or the actions you promised to take, while staying true to your word and your integrity. ', "If I come across misconduct, I would take it seriously, and report it to the immediate manager. "I have always admired how CBSA officers manage their responsibilities and that is why I applied to become one. You'll need to attain a clearer understanding of what went wrong and identifying any growth opportunities as well. It will test your communication skills and your integrity by evaluating your approach. Aligning the words you say with the body language you convey will go a long way towards delivering a successful role-play. Are you the type to unquestioningly respect the chain of command? Trust that who you are today, as well as the integrity that you bring, will be enough to shine. We are expected to integrate the public sector and CBSA values into our decisions, actions, policies, processes, systems, and how we deal with others. However, you should always be asking questions. If you can handle this situation on your own, then you should. ", Written by Rachelle Enns on March 28th, 2020, "think everyone should act with integrity even when no one is looking. The interviewer should feel very confident knowing that you uphold your virtues and beliefs so strongly. "The division that interests me the most would be air, just from my experience working at the airport. Regardless, I will never commit such actions, and I believe in being positive no matter what may come across my path. Their observations may help you understand how you are perceived and your most significant contributions. A situational interview question is very similar to a behavioral interview question. The GCMS (Global Case Management System) is a system used by Immigration, Refugees and Citizenship Canada (IRCC) to process immigration and citizenship applications.It is also used by the Canada Border Services Agency (CBSA). Create a specific and tailored response regarding the ways you'll support and encourage their efforts. So, before making any suggestions for improvements, it is necessary to fact gather and explore its potential before approaching your supervisors with your suggestion. "I have been guilty of provincial-level offenses (driving-related tickets, for example) and have partaken in marijuana (before it was legalized), MDMA as well non-prescribed Adderall. ", You've created a strong foundational answer - this is a good start! It will evaluate your ability to develop yourself, whether you are willing to step outside of your comfort zone while exhibiting integrity. Walk them through your approach and steps for managing a new project and how you would direct your team. Take this opportunity to boast about your merits and talents. It evaluates your level of integrity and your problem-solving skills, your communication skills. The details that you include are fantastic because they will allow the interviewer to view your character through actions versus just words. The interviewer wants assurances you have cultural competencies in the workplace by determining in what ways you've served in diverse environments. Lastly, it will test your ability to identify your trainee's needs, from their need to feel heard, validated, empathized with, and will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. All I can say is that they are looking for you to hit some key points during the interview that satisfy all that criteria. Interview questions were first added on December 10th, 2013, Interview answers were first added by Rachelle Enns on March 28th, 2020, Interview questions and answers were updated by Rachelle Enns on March 28th, 2020, 5 community answers were added by Rachelle Enns on March 18th, 2021, 1 community answer was added by Rachelle Enns on March 27th, 2021, 30 community answers were added by Rachelle Enns on March 29th, 2021, 1 community answer was added by Rachelle Enns on March 31st, 2021, 4 community answers were added by Rachelle Enns on April 2nd, 2021, 9 community answers were added by Rachelle Enns on April 3rd, 2021, 2 community answers were added by Rachelle Enns on April 4th, 2021, 9 community answers were added by Rachelle Enns on April 8th, 2021, 2 community answers were added by Rachelle Enns on April 9th, 2021, 5 community answers were added by Rachelle Enns on April 10th, 2021, 13 community answers were added by Rachelle Enns on April 11th, 2021, 5 community answers were added by Rachelle Enns on April 13th, 2021, 2 community answers were added by Rachelle Enns on April 19th, 2021, 7 community answers were added by Rachelle Enns on April 21st, 2021, 11 community answers were added by Stephanie Cafaro on May 9th, 2021, 129 questions and/or answers were updated by Kevin Downey on July 7th, 2022, Checked for grammar and spelling mistakes by Ryan Brown on July 7th, 2022, 401 questions and/or answers were updated by Kevin Downey on July 31st, 2022, Checked for grammar and spelling mistakes by Ryan Brown on July 31st, 2022. It is common to come across these high tension situations and it's important to know how to respond calmly. "In my previous job I would always step in to help my coworkers when I would see them struggling or getting overwhelmed with their task. Most of the CBSA's role-play questions will be customer service oriented, and will focus on your interpersonal skills and conflict management skills. (CBSA). This is where the STAR framework will come in very handy. So without the information needed to prioritize your projects, the only thing you have left is the projects themselves. A pandemic is a 'global epidemic of an infectious disease.' Hungary's foreign minister strongly criticized the European Union's sanctions against Russia, arguing they have damaged . Not only are they interested in hiring candidates who are interested in longterm gainful employment, but also candidates who have long term career goals planned out. Most job seekers think the interview is all about themselves. You didn't make it about THEM. I don't like to lie and backbite others, and I don't steal or put others down. I also have a keen interest in law enforcement, so it is something I will enjoy doing.". The AMAN IELTS App gives you fast, limitless access to all of the resources you need to study for your exam - anytime and wherever you choose. I have never committed a federal-level offense and have not used illegal drugs since 2017. Lastly, I understand that CBSA conducts community outreach activities in a variety of communities to educate and approach a diverse range of recruits, including unrepresented minority communities. The CBSA interview process comes in eight stages: 1. Very positive response! Consider what you've learned, how you would approach developing your own skills and growing in your career and apply them to how you would build your team and approach a project to completion. "I have yet to encounter many cultures, but when I do, I will adapt to them and learn as much as I can. Canada Border Services Agency's core values are Respect, Integrity and professionalism. This answer will require a specific response versus a general statement. I align with the values and ethics of the CBSA, and I hope to have a lengthy career and even retire as a CBSA officer. It is essential to express that there are zero sticking points for you when it comes to upholding these ethical standards. I would like to be involved in those efforts as soon as possible. CBSA hiring authorities would like to know more about your current experience level and industry knowledge. When hired, you must respond appropriately to direct threats, including pandemics such as SARS or COVID-19. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. Acknowledge your big-picture scope of the responsibilities your team leaders carry, and how you take full responsibility for how you perform your job. The heart of this question is determining your attitude towards motives and your position on the matter. They are explicitly clear that, when crafting your CBSA application, you must answer every question with complete honesty. If you are interested in growing into those positions, express your enthusiasm and willingness to learn another language if you don't yet possess this skill. How you answer this question serves to offer insights into your personality. They'll be assessing you on your analytical thinking, your decisiveness towards swiftly addressing the situation, your judgement, integrity, values, ethics, and your communication and approach. The knowledge I gained from taking those courses will benefit me in a career with CBSA in various ways. The aim of the psychological assessments is to ensure that you . You provide your education in your resume; however, this question is an invitation to give a more detailed breakdown. Medical exam 8. They'll likely have presented the scenario and you role in advance, giving you anywhere from a day to 5-10 minutes prior to prepare. Naturally, I am a calm and confident person, and it's pretty hard to get me rattled emotionally. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Every day as a police officer can present situations that can be emotionally . That's confident thinking and can make a difference when approaching a new role :). Your idea of showing respect to others is exactly what the world needs :) Your plan to support the CBSA's efforts towards respect is straightforward and will be a strong example to others who observe you at work. Second language evaluation6. The competencies you'll be evaluated on with situational questions are;Analytical thinking, dealing with difficult situations, decisiveness, effective interactive communication, judgement, personal integrity, and your values and ethics. You need to pass rigorous background checks by both US and Canadian authorities, and pass an in-person interview with both US Customs and Border Protection and the CBSA. "I continuously read articles and remain up to date on news that may affect our borders. My desire to work in a security and enforcement environment and that motivated me to make the right changes and commitments in my life. In answer to. Don't just read through the materials they provide you with and assume you are ready. Exude confidence. These medical requirements are in place to protect the candidate and everyone they'd serve in this position. As a trainee your annual salary will be $64,234 to $71,525 (FB-02). Identifying issues that hamper morale should be done promptly. Do you have any measurable actions that you could include for the interviewer? (FINAL QUALIFYING STATEMENT) I will never allow myself to commit such actions, and I believe in taking positive action at all times, no matter what temptations may cross my path.". For instance, when traveling, I immerse myself in the community or culture as much as possible.' I have a lot of experience working in hospitality and catering to the needs, emotions, and expectations of people. Discuss your positive characteristics and the way in which you ensure everyone is heard and respected in the workplace. Canada Border Services Agency managers at Toronto's Pearson airport allowed a small group of Hindu priests to avoid screening by female border . The main reasons for the rejections include: Inappropriate photos / content. Assure the interviewer that you understand the importance of keeping your focus in the workplace and the preventative measures you take to ensure a grounded work/life balance. Consider this a part of the test as well. (ACTION) When I witnessed this particular situation, I(discuss the actions you took in this situation). Canada Border Services Agency wants to gain insight into your personality and whether you meet their standards and expectations. It's CBSA's job to protect the border whether it's land, sea, or air.". We apologize, but this video has failed to load. The values of integrity and responsibility are also the same. As with any behavioral question, it is framed in a way that asks you 'about a time' when you faced a situation in the past. This answer is a good example of weaving in details of your unique experiences to set yourself apart from other candidates. So, before disagreeing with your supervisor, you should have a full understanding and appreciation of the tactics they employ to address a 'problem'. Discuss the methods with which you approach uncomfortable situations with. So knowing that CBSA application is a long process *and a sneaky one, I would not want to be turned around just because I did not have my firearms class on my interview day. Before your interview, take some time to refresh and educate yourself on international trade law and regulations. Watch your body language in the mirror. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! I speak Urdu and Punjabi. Record your voice and listen for tone, speech-crutches, slang and choice of words. I like that you are already answering in 'we' terms in the sense that you already have the job. The purpose of this page is to help you prepare for your job interview. Answer dates might appear two to three weeks before they were published. "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in mentally demanding environments. Go into a private space with a mirror, look yourself in the eye, and say some self-affirmations to yourself. Along with showing them your expertise, make sure you clearly show how those skills will help them in this job. Like mentioned, CBSA does not leave much time between the initial notice and the test day *I believe its a 2 week . They take on major tasks and are regarded as professionals which is something I aspire to. These questions are hypothetical and therefore applicants do not require any prior knowledge of the CBSA. Well said. Officer trainee entrance exam (OTEE)2. The actor(s) are not going to make it easy on you, and depending on the scenario, your situation(s) may move quickly, or last for quite a while. This is the primary reason not to get nervous. Exhibit passion and enthusiasm to compete for this career opportunity. Think about many of the questions you've been asked in this set. Second language evaluation 6. I will handle the workload by maintaining a positive attitude and enthusiasm.". If the actor grows increasingly agitated, it will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. It may clue them into what aspects of your job you view as challenging, andas well as your experience level. The system contains a detailed record of each applicant's file, including correspondence to and from IRCC, documents received from the applicant, detailed notes from . So the wisest course is to pull aside a lead manager, one you can trust to handle this situation appropriately and inform them clearly of all the facts you have gathered as objectively as possible, and ask if there was anything you could do to continue to be of help. Consider this when formulating your approach to this situational question. In my opinion, it's very important for anyone in a law enforcement career to have complete control over their emotions on and off duty.". Perhaps you didn't make enough eye contact, or maybe you couldn't think . Using information from the Code of Conduct, and language similar to the CBSA, take some time to think about the tangible ways in which you'll exude honesty, integrity, and character throughout your career. It will test your communication skills and your ability to speak non-defensively, objectifying the situation, your diplomacy and negotiation in the situation. To help you prepare for a CBSA job interview, here are 60 interview questions and answer examples. What happens during an interview role play? This tests your ability to step outside of your comfort zone, your flexibility in prioritizing this issue over your other concerns, your ability to meet your client's needs, your communication skills, your sense of teamwork, your composure, conscientiousness and reliability. A fellow team member's work is not meeting expectations. You sound confident and ready to meet these expectations :). Answer with complete honesty and if you have an opportunity to, explain the circumstances. So, without compromising your integrity, without compromising the respect you've earned from the rest of the team, nor betraying the trust of the coworker who confided in you, your approach should exhibit integrity, professionalism, and discretion. With this question, the hiring manager will be scoring your analytical thinking, your ability to deal with difficult situations, how decisive you are in your course of action, how effective your communication is, and the judgement you exercise with your approach. Making decisions under pressure are challenging and can lead to task paralysis. Sometimes it may be the case that you didnt do anything wrong but there was just someone else that stood out slightly more than you. Try to incorporate their keywords naturally where you can. Express you have a genuine interest or are open to learning more languages. I do recommend becoming a touch more specific. "I read a great deal about the CBSA values. Interviews are not holistic measures. CBSA force training closely follows the RCMP Incident Management / Intervention Model (IMIM) model, a visual aid that helps the officer picture an event and explain why the officer used the intervention methods he or she did. CBSA instructors are certified to RCMP "Mod 4" standard, and training and certification of officers closely follows . For instance(discuss the measurable ways that your coursework will benefit the CBSA).". So before criticizing a policy and requesting a change, it is important to establish whether the suggestion you might offer hasn't been suggested before. There are more than enough Canadian citizen applicants for the CBSA to go through. Lastly, how effectively did you communicate your recommendation? Align CBSA's language to your own as much as possible. For Situational questions, the recommended approach is to apply the ARC method. So the goal here is to make efforts to work well with this person and to adapt your communication style to theirs for the sake of the functionality of the team. They'll be evaluating your experience level with how effective your communication is. Good answer! This will speak to your emotional intelligence and how in control of youyr emotions you are, and how consistent your behavior and stress responses are. Avoid offering specific examples, since this is a situation question dealing with a hypothetical 'what if', rather than a 'tell me about a time when' behavioral question. It's apparent that you have observed CBSA officers' work, and you sound confident in your ability to jump into the role and see long-term success. I want to be competitive in this process but also maintain my personal sense of integrity. This will inform them of your work ethic and professionalism. This allows for any transferable skills to shine through, especially where a background in law enforcement or border patrol isn't a prerequisite. It's evident that you are a lifelong learner - this is wonderful! It will test your flexibility and your adaptability, and if your ability to identify your coworker's needs, from their need to feel heard, validated, empathized with, and assured they are a valued member of the team. When you have your pre-employment physical, the doctor typically takes a brief medical history, conducts a basic physical exam, measures blood pressure, conducts lab work, possibly a drug test and sends you on your way. You are transparent in all areas while being firm in the fact that your career goals will drive smart and ethical decisions. It also serves to clue them into how developed your leaderships skills are. Most of the CBSA's role-play questions will focus on your interpersonal skills and conflict management skills. Sometimes, a policy is replaced through innovation. I was on academic suspension but while that period i was studying in bcit as a part timer. This also will help in your diplomacy and negotiation in the situation. Being dismissive, absent, or distracted during an interview is one of the main reasons you are failing your interviews. Lastly, it will test your communication skills and your ability to speak non-defensively while objectifying the situation. Reference list for EDI (Electronic Data Interchange) users from the Canadian importing and exporting community ", This is a good start! They're are curious why you are interested in this position and are assessing your personality fitness for the role. "I believe in behaving correctly in terms of honesty and integrity even when no one is looking, such as bribery, personal gain, lying, etc. Firearms safety courses4. This letter usually comes after some failed hearing or application the person has made to stay or remain in Canada. Be your greatest advocate. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. Our date tracking prior to 2019 was not accurately kept. Not only is this considered disrespectful to the hiring authority, but it reflects the candidate's lack of integrity. and I think it will help you create a more in-depth and memorable response. There was some new technology to help ensure that travelers with an illness were not boarding planes (forehead scanners for temp, etc.). These are the components of the question most worth exploring. Display that you're someone who sets a strong example and maintains a leadership mindset in everything you do. Read our Terms of Use for more information. "I was right all along they . This approach shows the interviewer that it will not be a major challenge for you to abide by the conduct expectations. This will require you to put your communication skills to the test, while displaying empathy, interactive communication, and making sure the client's needs are met. The interviewers were thorough, unprofessional, and provided no indication of my performance. You sound very confident in your ability to handle discomfort. This is a good start, and I like your enthusiasm. These are nice ways to support your colleagues, indeed. Failed Case Interview, Sharing My Experience and Asking for Thoughts emanrocks89 CO Rank: Senior Chimp | 20 Hi everyone, I recently been through my first case interview. Offer an example of when you put this to the test. This scenario will test your communication skills and your ability to speak non-defensively, while objectifying the situation rather. Primary reason not to get me rattled emotionally specific examples of the test day * I believe in being no! And regulations failed cbsa interview when nobody is looking your job you view as challenging, andas as! 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