The. Fans howled and even politicians weighed in as the process failed due to "high demand" for the pop star's first full scale tour since her Reputation run in 2018. custParams.set( key, utms[key]); Im the problem its me!We apologize for the technical issues occurring during the Taylor Swift Verified Fan Presale! if ( 0.95 >= progress ) { }).on('time', (e) => { tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name window.lock_100 = false; }, 500); var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); console.log(e); Swift will play in large sports stadiums. video_id: decodeURIComponent( "zYfKLs96" ), Next, we feel we owe it to everyone to share some information to help explain what happened". Also, due to demand receiving a code does not guarantee you will be able to purchase the exact tickets you want. window.dataLayer = window.dataLayer || []; Keep your phone handy youll receive text messages 2-4 hours before the Presale. Tickets will be available on a first-come, first-served basis and are NOT guaranteed. Her first concert tour was the "Fearless Tour." Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). Ticketmaster canceled the public sale of "The Eras Tour" after the site sold more than 2 million tickets during pre . var vastURL = new URL( window.jwVastTag[vHash] ); Ticketmaster designed our fan-first technology to separate actual, human fans from the bots and scalpers trying to cheat their way to tickets. var utm_campaign; utms.utm_campaign = utm_campaign ; Ticketmaster Purchases: Sign-in to your Ticketmaster Account or App in advance. utms.utm_medium = utm_medium; var keys = Object.keys( demand.preroll[0].targeting.price ); window.adlock_75 = false; Its a simple, standard purchase process and the steps below will help you navigate your search and purchase. (0.95 >= progress && false === window.adlock_100) Taylor Swift blasts Ticketmaster for 'Eras' tour rollout On Monday, many fans shared screenshots of the email from Ticketmaster on social media and celebrated the possibility that they. play_id: el, //this will stay constant for all of the events emitted during the same video play var mHash = 'ami' + decodeURIComponent( 'zYfKLs96' ); description: jwInfo.description, } (100 === progress && false === window.lock_100) enriched_data:{ enriched_data:{ Here are some tips to help answer any questions for the Venue Presale. console.log("Permutive video play progress " + progress); type: "video", // if all bidders are back, send the request to the ad server } } } ); } console.log( 'AMI jwp GAM tag with UTM', url ); } else if ( bidder === 'ix' ) { } ad_id: window.adInfo.adId, Not all events are sold on Ticketmaster. "Thank you for your patience as we continue managing this huge demand," the company said. play_id: el, //this will stay constant for all of the events emitted during the same video play } Taylor Swift ticket sales weren't too swift on Tuesday morning. While requirements vary depending on the ticket provider, proactive account setup with a valid credit card and updated billing information is generally encouraged. I feel like I did something impulsive in panic mode, and I am disappointed in Ticketmaster and Live Nation for letting it get to this point of just being a complete frenzy. window.permutive.track("VideoAdClick", { } The demand literally can't be unexpected because they're the ones who sent out the presale codes lmao. apstag.fetchBids({ var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); High demand for Taylor Swift concert tickets led Ticketmaster to delay the West Coast pre-sale. People started reporting problems with Ticketmaster on DownDetector . var vHash = 'ami' + decodeURIComponent( 'zYfKLs96' ); Get our money-saving tips and top offers direct to your inbox with the Mirror Money newsletter. var ui = vastParams.get( 'iu' ).split( '/' ); console.log( 'AMI jwp GAM tag with Permutive', url ); utm_medium = adsParseUrlParams( 'utm_medium' ); Not all fans weren't buying Ticketmaster's statement, either. window.adlock_25 = false; NEW YORK -- Ticketmaster faces a heap of criticism from Taylor Swift fans who tried to buy presale tickets for her tour Tuesday but instead ran into technical issues, long virtual lines and, now . Delivered Wednesdays. Please visit Taylor Swifts official site at https://www.taylorswift.com for more information. Taylor Swift fans are suing Ticketmaster over presale disaster. The plaintiffs also allege that Ticketmaster intentionally and purposefully mislead ticket purchasers by permitting scalpers and bots to access the presale, providing more codes than ticket allotment, and scheduled the general ticket sale knowing they would not have the quantity necessary to fulfill the demand. var vHash = "ami" + decodeURIComponent( "zYfKLs96" ); (0.75 === progress && false === window.lock_75) || var vastParams = new URLSearchParams( vastURL.search ); var player_jwplayer_zYfKLs96_zhNYySv2_div = jwplayer(el).setup(videoParams).on("ready", function(){ The system then randomly chose among the many registered users. "Like, y'all picked the demand yourselves. window.permutive.track("VideoAdProgress", { } video_id: decodeURIComponent( "zYfKLs96" ), name: jwInfo.title, For a faster checkout, make sure your billing address and credit card information is up to date prior the start of the presale. window.irisContext.getContext(jwplayer(el).getPlaylistItem().mediaid).then(function(data) { var vastParams = new URLSearchParams( vastURL.search ); Granted, for Taylor, being herself tends towards shimmering, gossamer perfection but thats an image regularly blown whenever she dons fake braces and a tri-pony to clown around on late night TV. vastURL.search = vastParams.toString(); video: { 2b. Our system aims to prevent these big and bad bots from buying up all of the tickets just to resell them at extremely high prices. A surge of outraged fans in online waiting rooms took to social media to call out their frustrations with Ticketmaster over the presale ticket process for Taylor Swifts Eras Tour. return waitForAmazon // Wait until Amazon is loaded. Additionally, the suit cited thecancelation of the tours public ticket saleon Nov. 18 due to what Ticketmaster described as extraordinarily high demands on ticket systems and insufficient remaining ticket inventory to meet the demand. window.amiPlayersData = {}; }).on( 'complete', function( e ) { (0.25 >= progress && false === window.adlock_25) || The presale tickets were only for so-called verified Swift fans, aimed at ensuring that loyal Swifties can get tickets to the stars big show through a special presale code. } }).on('play', (e) => { Fans register ahead of time, and those who are eligible, receive an access code that allows them to shop for tickets without competing against bots! var custParams = new URLSearchParams(); if ( 0.5 === progress ) { In response to the demand, Ticketmaster has shifted the start times of pre-sales for Swift's other concert dates. var vastParams = new URLSearchParams( vastURL.search ); It told customers still waiting in the virtual queue that it is moving and to "hang tight.". .filter( Boolean ) When the Presale Begins at 10AM venue local time, 3. window.amiPlayersData[id] ) { Do Not Sell or Share My Personal Information, By continuing past this page, you agree to our. } .map( function( bidder ) { (0.25 === progress && false === window.lock_25) || We're getting close to the Big Game Super Bowl LVII. Taylor Swift broke her silence on the Ticketmaster ticket sale fiasco Friday. });; window.adlock_25 = true; Ticketmaster said that3.5 million fans had pre-registered for Swifts Verified Fan program, the largest registration in its history. As always you can unsubscribe at any time. } console.log("AMI jwp amazon bid request ad", bids[0].encodedQsParams); language: "English", //language of the content }, 10000); var id = this.id; console.log("Permutive video ad play"); Cant wait to see you there Tay . Or by navigating to the user icon in the top right. In addition to Glendale and Los Angeles, Swift will visit Santa Clara, California; Seattle; Denver; Kansas City; Cincinnati; Minneapolis; Pittsburgh; Detroit; Chicago; East Rutherford, New Jersey; Foxborough, Massachusetts; Philadelphia; Atlanta; Nashville; Houston; Tampa, Florida; Arlington, Texas; and Las Vegas. // under cust_params, so this is just for testing purpose Register in advance on Ticketmaster: Tickets for the Capital One presale go on sale at 2 p.m. local venue time (for example, if you live in Los Angeles and are trying to buy concert tickets for Philadelphia, the presale will begin at 11 a.m. PT), but you should get online with Ticketmaster and head to the tickets page at least 30 minutes . var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); published_at: new Date(jwInfo.pubdate).toISOString() keywords: jwInfo.tags.split(","), //keywords for the page window.adlock_100 = false; description: jwInfo.description, Pro Tip: For the best purchase experience, please use your desktop/laptop or your mobile web (Safari/Chrome) not your Ticketmaster mobile app. }); }); // If bidding fails, use unmodified playlist item. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); Ticketmaster introduced the Verified Fan program in 2017. video_type: "instream" //outstream if ( vastParams.has( 'cust_params' ) ) { Her performance skills and vocal ability is so underrated, and her songwriting and ability to convey her stories to us is unequivocally the best in category. tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name var custParams = new URLSearchParams( vastParams.get( 'cust_params' ) ); keywords: jwInfo.tags.split(","), //keywords for the page duration: Math.round(window.adInfo.duration), } Something went wrong, please try again later. Taylor Swift makes appearance during The 1975 concert, Paige was desperate to secure tickets to see Taylor perform live, Thousands of fans were left disappointed after they couldn't get a ticket, Taylor herself aired her frustration at the ticketing failure, Tickets to see Taylor perform have been spotted on sale in five-figure sums, Taylor Swift's cat is worth $97million - inside Olivia Benson's glamourpuss lifestyle, Lizzo puts on a very racy display after receiving two BRIT Award nominations, Rihanna 'silences doubters' in explosive teaser clip for Super Bowl halftime show, Cardi B has photos removed on Instagram by Meta after copyright breaches, Taylor Swift makes shock appearance at 1975 gig as Matty Healy brings star on stage. } Please note that this form cannot be used to reset your Google or Facebook password. TheErasticket-buying saga has since annoyed many proud Swifties, whove taken to social media to voice their complaints. video: { var allBiddersBack = bidders window.permutive.track("VideoProgress", { }, If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage. You didn't provide the service. Contacted by CNET, a representative for Ticketmaster pointed fans to the statement. setTimeout(function(){ The tour will feature songs from her record-breaking album, "Midnights," that the singer released in October. When completing your ticket purchase, stay within one browser window. title: window.adInfo.adtitle, Due to demand, each event has a ticket limit to allow more fans like you to get tickets. window.permutive.track("VideoComplete", { In a panic she began looking at other outlets for tickets, with prices anywhere from $5,000 to over $30,000 which is when she spotted two-floor seats at $2,000 each and decided to snatch them up. Ticketmaster certified that fans who have already secured tickets are "all set. var utm_medium; } ); Ticketmaster ultimately canceled Swifts general ticket sale, noting in a Thursday, November 17, statement that a record number of fans applied for Verified Fan. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); return allBiddersBack; He then went . tvchannel: decodeURIComponent( "Us%20Weekly" ), //tv channel name Ahead of Verified Fan presale for Taylor Swift 's highly anticipated Eras Tour, Ticketmaster promptly broke like a promise. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); // get rid of false values - indicates that the bidder has responded "You didn't provide the service. Kinder noted the petition still needs to be accepted by the court. According to the complaint, fans are suing for damages arising from fraud and price fixing, among other alleged violations. let bidders = ['a9', 'ix', 'iris']; "This will ensure an optimal shopping experience.". We expect heavy d Update 11/20/2022: New Shows Added Adele has announced two new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las Vegas. } This will ensure an optimal shopping experience. var jwInfo = jwplayer(el).getPlaylistItem(jwplayer(el).getPlaylistIndex()); I have ONE JOB AS A MOM to get these tickets and you have ONE JOB as Ticketmaster! We promise that you'll never find another party like THE TAYLOR PARTY: TAYLOR SWIFT NIGHT, a Taylor Swift Inspired Dance Party. No. clearInterval(checkJWReady); Swifts representatives and Live Nation Entertainment did not immediately respond to requests for comment. var el = decodeURIComponent( "jwplayer_zYfKLs96_zhNYySv2_div" ); Can I request to purchase more than 2 tickets? The devastated music lover splashed out the shocking amount after finding herself embroiled in the recent ticket sales debacle that played out when the chart-topping star put her latest batch of her Eras tour dates on sale. }); Its me. Taylor Swift's reputation Stadium Tour Venue Presale | Ticketmaster Insider Music Taylor Swift reputation Stadium Tour Venue Presale FAQ You Might Like New Harry Styles Greater Palm Springs Dates Announced Update 01/13/2023: New Greater Palm Springs 2023 Shows Added Harry Styles is adding shows at Acrisure Arena on January 31 and February 1. window.lock_25 = false; if ( bids.length > 0 ) { //If we have received any bids back // create a requestManager to keep track of bidder state to determine when to send ad server Usual $60 nosebleed seats are reportedly being resold for $700. if ( window.jwpDef[vHash].advertising.schedule[0].tag ) { Horoscope: What's in store for your star sign this week? 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